FAQS

Do you have questions regarding the process and policies surrounding Medical Marijuana in the state of Arkansas? We have developed this FAQ section to address some of our most frequently asked questions and provide an educational resources for patients and potential patients alike.

For more information, you can visit The Arkansas Medical Marijuana Commission: https://www.mmc.arkansas.gov/



When should I Visit if I am a new patient?

Our hours are Monday - Friday from 10 am to 7 pm and Sundays from 12 pm to 5 pm. Allow at least 30 minutes for your first visit.

Is a Consultation required if I am a new patient?

Yes. All new patients are required to visit the dispensary for a consultation and to sign paperwork before placing online orders.

What should I bring?

NEA Full Spectrum requires all new patients to bring their State ID and Medical Marijuana Card (MMJ card).

what are the ways I can purchase medical marijuana?

NEA Full Spectrum offers several ways you can purchase cannabis products. Patients can buy medical marijuana at our dispensary or online for pick-up or delivery. You will be prompted to log in or create an account before purchasing.

What protocols have been implemented for COVID?

Due to the recommendations from the CDC of COVID-19, NEA Full Spectrum has implemented the following protocols below. Our main goal is to make sure patients stay healthy and happy! Thank you for your patience and understanding as we try to limit the spread of COVID-19.

We're doing our part by:

    • Limiting the number of people in our waiting area and dispensary
    • Sanitizing all hard surfaces hourly
    • No opening jars or allowing patients to touch containers until after purchase
    • Wearing gloves

Is NEA Full Spectrum hiring?

You can submit an application by clicking the link below.

Do you offer any discounts?

NEA Full Spectrum offers a 10% discount for Veterans and Senior Citizens 60 years of age and older.

Additionally, we're now offering a Loyalty Points Program; see more details below.

What is the loyalty points program?

NEA Full Spectrum's loyalty points program allows patients to accumulate points during purchases which can be redeemed as in-store credit.

Why a rewards program?

Here at NEA, we strive to offer the best prices possible. Our loyalty program is another way for us to keep prices low and reward our loyal patients.

How do I earn loyalty points?

Loyalty points are earned every time you make a purchase in the store. One point is earned for every dollar spent (not including dollars spent on taxes). Earn 2.5% cashback that can be used towards any purchase.

Example:

    • 100 points = $2.50
    • 200 points = $5.00
    • 400 points = $10.00
    • 1000 points = $25.00


how do I redeem points?

Loyalty points can be redeemed at the time of any purchase; just let your budtender know when you are ready to use your points.

how do I know how many points i have?

You will be able to see total points with every purchase at the bottom of your receipt. We keep track of your points, so you don't have to!

Can my points expire?

No. Points do not expire.

Can I use my loyalty points with other discounts?

No. When using points, you cannot apply more than one discount per product.

Example: You have $10 in loyalty points and qualify for a 10% discount. You can purchase one gram, an eighth, and a jar of gummies. You can use $10 in points on one item and recieve a 10% discount on the other two items.

What current products do you have?

We carry high-quality products from the local, licensed cultivators here in Arkansas. Our online menus and onsite dispensary menus change almost daily. We cannot determine or guarantee certain strains and/or specific inventory from day-to-day.

Here's a general overview of the types of products you can expect to find:

    • Flowers
    • Edibles
    • Vape Pens
    • Concentrates
    • Topicals

Do I have to have my medical marijuana card to make a purchase?

Yes. We will always verify your Arkansas State Issued Medical Marijuana Card.

Can I use My Medical Marijuana In public?

State law mandates that you need to be out of public, at home, or in a private, non-public area.

Do you accept credit & debit?

We now accept debit card payments. We still do not accept credit card payments at this time. However, we have an ATM on-site. We also accept debit payments for delivery.

What are your hours?

We are now open from 10 am to 7 pm Monday through Saturday and 12 pm to 5 pm on Sunday!

Where are you located?

We are located at 12001 HWY 49 NORTH, Brookland Arkansas 72417.

What is an allotment?

Your allotment refers to the amount of cannabis you can purchase. Your remaining allotment is printed on your receipt. You are allowed 2.5 ounces every 2 weeks. Whenever you make a purchase, it takes 2 weeks for that same amount to re-appear in your available allotment.

How Long Does My Medical Marijuana Card Last?

Your Medical Marijuana Card (MMJ) is active for one calendar year. It will need to be renewed yearly. We recommend that you become familiar with your expiration date to prepare for a re-certification appointment with your doctor. Starting earlier ensures you have enough time for processing your renewal application with the Arkansas Department of Health.

Do I need to bring my card each visit?

Yes. You must present your MMJ card each time you visit our dispensary. We'll require proof of your Medical Marijuana card both at check-in and while purchasing products.

Can I bring Visitors?

You can bring a visitor with you if you require physical assistance. Visitors are unable to enter the dispensary area, however. All visitors must remain in the waiting room while you select products and make purchases.

What if I am unable to visit the dispensary?

If you are unable to visit the dispensary, you can designate someone as your caregiver. Your caregiver must obtain a Caregiver Card from the Arkansas Department of Health in order to purchase for you. Please refer to the link below to apply for a Caregiver Card.

What If I am Visiting from another state?

If you are visiting from another state and have a Medical Marijuana Card (MMJ), you must obtain an Arkansas Visiting Patient card from the Arkansas Dept of Health in order to purchase from any Arkansas dispensary. You can apply for your card by clicking the link below.


Can I Consult with a PHARMACIST?

Yes. To schedule a consultation with a pharmacist, call Treestar at 501-472-1437.